Returns & Exchanges
At KingCamp, we stand by the quality of our outdoor gear and offer a 30-day hassle-free return policy for items in their original packaging. Whether it is a tent or a camping chair, we want to ensure you have the right equipment for your next adventure.
Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the process.
Pack Your Gear
Carefully place the unused items back in their original packaging, ensuring all tags and accessories are included.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing